Business Seminars
Here are just some of our business seminars!
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The American Advantage
Insights into why the United States has been and will continue to be the
dominant economic force in our world. What are the ingredients that will keep
the American Advantage in spite of competition from the "flat earth" competition
of China and India. Why Canada and Europe are at a disadvantage. How individuals
and companies can incorporate the American Advantage into their thinking,
business and approach to life.
From his upcoming book on the subject. Grant
Fairley
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Defining Your Organization's Myth -
Toward Organizational Effectiveness
The organizational myth is how we see our ourselves and our organization in the
big picture. Often discouraged by hard times - each organization needs to have a
story that is understood and owned from CEO to newest employee to defines its
identity. Renew your organization's effectiveness and become a place the best
people want to be by discovering or revitalizing your organization's myth.
Grant
Fairley
Seeing Your Organization As The Organism It Is &
How To Keep It
Healthy
Organizations are often defined by flow-charts and quarterly financials. But
every corporation, government department or community group is as much an
organism as the people who work and serve there. The organic view of your group
can allow it to be a healthy and productive place that can unleash the untapped
potential trapped within the bureaucracy, traditions and rules.
Grant Fairley
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Corporate Values For A Secular Workplace
Companies need to understand and commit to a healthy value system to function
well. Beyond just the legal rules and their penalties - every member of a
company benefits when a value system that includes values such as a work ethic,
a respect for others in the company, customer service, concern for the community
and environment. What does it cost a company and its shareholders that does not
have these ethical principles at work? What are the benefits of having a company
that is long on values? How do you establish and communicate those values in a
secular workplace? Find out how a return to values is a return to health for
the company and its stakeholders.
Grant Fairley
A Renewal Of Your Corporate Or Group's Vision
A clear and useful vision that is meaningful to the leadership and entire team
will boost your effectiveness and health as an organism. How to move your
company from a "motherhood & apple pie" vision statement where no one can
disagree to a purpose that motivates and equips everyone to succeed.
Grant
Fairley
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Tick-Tock - Finding The 25th Hour In Your Day
Practical seminar rooted in a commitment to service on how to make the best use
of your time. How to be no only efficient but effective. Solving the email trap.
Sharpening your communication skills. To delegate or not to delegate. Finding
that 25th hour in your 24 hour day. Personal balance and values as a key to use
your off-work time to make your at-work time work!
Grant
Fairley
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Fairy Tales In Business Life
An entertaining look at how classic fairy tales, fables and nursery rhymes
describe business life and the business environment. Refreshing insights into
human behavior and values in the workplace. You would be surprised how many
ideas are hidden in these old stories and how relevant they are to business and
relationships in the new millennium. From his upcoming book on the subject.
Grant Fairley
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Kindling A Creative Spirit
More than anything else, creativity and imagination are the source of effective
leaders in business. Pressure and neglect of the spiritual dimensions of life
often lead to a lack of creativity. This seminar concentrates on how to rekindle
the spiritual side of your person. This allows your drive and commitment to find
purpose and meaning. It is the key to unlocking your creative spirit.
Grant D.
Fairley
Customer retention saves money and increases your bottom line. Customers who are
happy are key to your word-of-mouth referrals. Discover the 15 strategies every
business can use to keep customers staying with you. Circle your customers in
ways that they'll never want to go anywhere else. Grant Fairley
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Win/Win Thinking in a Win/Lose World
Turning competition into cooperation within your organization. Improving
productivity through increased commitment to the company and each other.
Gary
Carter, Grant Fairley
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What Have You Done For Me Lately?
THE question of the new century for business. Ways to improve customer
satisfaction. Ensure customers know you're working hard for them today.
Resolving issues with unhappy customers.
Grant Fairley
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Sharp Triangles & Round Circles
How to recognize different personality types in your company and use their
personalities to make your group more successful. Important tools for the hiring
process. Motivating different personalities with different kinds of rewards and
incentives. Communicating effectively with different personality types.
Different learning styles - how people learn will influence how they do their
job.
Grant Fairley
Communicating effectively. How to engage your customers and prospects more
effectively through increased telephone, email and meeting strategies. Learn how
to make your conversations meaningful and productive. Telephone skills to make
your customer feel at ease and nurtured. How to make emails work for you rather
than against you. In person skills to make your contacts fruitful and effective.
Gary Carter & Grant Fairley
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Hello! Customer Service Telephone Skills Training
Telephone skills will make or break a business opportunity. It is a key part of
customer service and often is the first contact with your business, organization
or government department. How you answer, forward and hold calls comes down to
some important steps that everyone can learn and use. Don't let those sales
disappear on hold. Learn the 20 steps to effective telephone skills. Practical
and memorable approach.
Grant Fairley
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